JOB REQUIREMENTS:

  • Skills/Qualifications:
  • A good level of Czech or Polish language is mandatory(English or Romanian is a must)
  • Customer Service
  • General Knowledge
  • Quality Focus
  • Problem Solving
  • Financial Knowledge
  • Documentation Skills
  • Listening Skills
  • Communication Skills,
  • Risk Management Skills / Problem Resolving
  • Multi-tasking

JOB DESCRIPTION:

Customer Service Representative Job Duties:
· Attracts potential customers by answering product and service questions; suggesting information about other products and services.

  • Client assistance in account creation procese.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Analyzing customers needs in order to match them
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.

For all of the above we offer you:

  • Fixed salary
  • Monthly and annual bonuses
  • Monthly earnings above the average
  • Opportunity to promote in upper management
  • Full time job with 8 hours/day contract
  • Powerful brands
  • Luxury office in a high-end business environment
  • Company phone
  • Personal computer
  • Possibility to work and promote in our foreign offices
  • Free specialized training sessions based on sales techniques, personal development and more

First Name & Last Name

E-mail address

CV (pdf format)